Charlotte County Supervisor of Elections Front Office Customer Service

> Charlotte County Supervisor of Elections Office
> Full-Time | In-Person | $16.00 an hour
> Monday – Friday | 8-Hour Shifts | 40 Hours/Week | Flexible work schedule during elections

POSITION SUMMARY
This is a voter-focused position comprised primarily of clerical work related to the voter registration process. Customer service is a key aspect of the job, with some independent judgment and self-motivation necessary for adherence to and interpretation of routine tasks, policies, guidelines, and regulations.
 
Skills and Qualifications
REQUIRED
• A high school diploma and a combination of training and experience that includes at least two years of office work experience
• Valid driver’s license/dependable transportation 
• Working knowledge of office practices, procedures, and equipment
• Ability to learn assigned clerical tasks readily and to adhere to prescribed routines
• Commitment to time management and punctuality
• Familiarity with all applications of Microsoft Windows
• Adaptable to change and understand workplace flexibility
• Ability to write legibly and to follow oral and written instructions
• Ability to meet and deal effectively and very courteously with the public
• Ability to establish and maintain good working relationships with co-workers
• Ability to prepare routine letters
• Ability to speak clearly and courteously on the phone
 
PREFERRED
• Ability to understand county, state and federal regulations as they relate to the electoral process
• Experience working in the elections industry
• Working knowledge of applicable components of the Voter Registration software application, including, but not limited to, voter search/edit and vote-by-mail (VBM) request screens Functions and Responsibilities
• Provides courteous customer service to the public by responding to inquiries regarding routine election matters, in person and/or by phone
• Prepares and enters data into a computer system accurately and in a timely manner, responsible for scanning and indexing paperwork
• Proofs a variety of work
• Processes Florida Voter Registration Applications and Federal Postcard Applications
• Responds to requests relative to address changes, name changes, party changes, and duplicate information cards to keep records up to date
• Prepares and mail voter information cards
• Follows general registration list maintenance programs to ensure accurate voter records
• Assists with National Voter Registration Act (NVRA) compliance
• Receives and process requests for Vote-by-Mail (VBM) ballots
• Assists in preparing VBM ballot packets for mailing
• Performs duties required for Early Voting; may assist with preparations for elections
• Performs clerical duties as well as operating office equipment including equipment related to mail processing
• Prepares supplies, forms, and materials for elections as directed
• Assists in election night procedures
• Processes petitions as assigned
• Prepares lists and reports
• May be assigned to assist with the training of new or other personnel
• Participates in ongoing training in areas of computer/software knowledge, election laws/rules or other areas of applicable study as assigned
• Assist other departments as needed
• Attends or conducts voter registration events/activities as assigned
• Other duties as assigned
 
 Physical Demands/Work Environment
• Flexible to cover offices in Punta Gorda, Port Charlotte and Englewood when needed.
• Work involves sitting at a desk with some standing (occasional long periods of standing), stooping, and occasional lifting of objects less than 45 pounds. Work demands the ability to multi-task and work well under pressure.
• Work may involve weekends and evenings during an election cycle.
 
*References will be required before interviews are scheduled. Background checks are required before employment.

This position description in no way states or implies that these are the only duties to be performed. The employee will be required to follow any other instructions and to perform any other reasonable duties as may be assigned within the knowledge, skill and abilities framework